Most families receive an Angel Gown through their hospital, midwife or funeral director. If one is not available, you can contact Angel Gowns Australia directly for assistance.

Please head over to our request page or email request@angelgownsaustralia.org.au with URGENT in the subject line.

Yes, we have a comprehensive list of hospitals and funeral homes that have our gowns in stock. Please view them  here.

Yes, you can have an Angel Gown garment made from yours or a family members dress. Depending on your location and available volunteer seamstresses, this can be completed within 4 days from receiving your dress.

If you would like more information, please email request@angelgownsaustralia.org.au

Yes. We support hospitals, funeral homes and families across Australia through our volunteer network.

Angel Gown garments are made in a range of sizes suitable for all gestational ages from miscarriage through to infants.

Our page on dress donations will lead you through your options.

However, dress collections are closed at the moment.

No. We simply ask that dresses are washed on a gentle cycle using a mild detergent and dried thoroughly before donation.

No. Unfortunately, due to storage limitations we cannot accept preservation boxes. Please remove your dress before donating.

No, you do not need to know how to sew to become a volunteer with Angel Gowns Australia. There are many other ways in which you can help. Please take a look here to see what suits your skills.

Volunteer roles vary, allowing you to contribute as little or as much time as your schedule permits.

No. Angel Gowns Australia Inc. is a 100% volunteer-operated charity, and all positions are voluntary.

Yes, all financial donations over $2 are tax deductable. You can donate through our Donate Now button or direct deposit to our bank account. If you require a receipt for a donation made, please email your name, address, reference number and amount to accounts@angelgownsaustralia.org.au for further information.

Your donation helps purchase sewing materials, packaging, postage, volunteer resources and other essential items needed to continue our programs.

No, we are not affiliated with any other Angel Gown group. Angel Gowns Australia began on the 27th March 2014 and was the first Angel Gown Charity registered in Australia. Although there are many now with similar names, we are not affiliated with any of them, but thank them all for helping families when they need assistance.

Your order is very important to us, and we take great pride in creating these special keepsakes to honour your baby's memory.

Our keepsakes are handcrafted, and as such there may be some slight irregularities between items. However, we offer an exceptionally high level of workmanship and will replace an item that may fall short of these standards (excluding wear and tear).

Should your item arrive faulty or damaged, or are you not happy with the quality of your piece for any other reason, you may return the item in its new and unused condition for an exchange or refund.

If your exchange or refund is due to an incorrect choice made during checkout, then all postage charges will apply.

Please contact us by email at accounts@angelgownsaustralia.org.au anytime to discuss your return. We will reply to you within 2 days on how to return the product back to us.

Personalisation errors made at no fault of Angel Gowns Australia are generally not entitled to an exchange; however, exceptions can be made.
There are NO EXCHANGES or REFUNDS given for simply changing your mind.

How To Return An Item:

Please contact us - Accounts@angelgownsaustralia.org.au as soon as possible and let us know.
We will arrange a replacement or refund as per request to be sent to your listed address.

Most domestic items are posted via Australia Post.

You will receive an email from us once your order has been packed and issued a tracking number. This email will contain your tracking number and link you need to track your delivery.

For smaller items such as Pendants and earrings, we use Australia Post's letter service for these items.

Our volunteers will dispatch as soon as practicable after payment is received.